Terms & Conditions

Version: 1.0  |  Last Updated: 30 July 2025

Welcome to MidasLuck (hereinafter referred to as "the Website," "we," "us," or "our"), accessible at midasluck-play.com. These Terms and Conditions ("Terms") govern your access to and use of the Website, including all games, promotions, and related services offered therein. Please read these Terms carefully before registering an account or placing any wager. By accessing the Website or creating a player account, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

1. Introduction & Acceptance

1.1. Binding Agreement

These Terms constitute a legally binding agreement between you (the "Player" or "User") and MidasLuck. Your continued use of the Website constitutes your ongoing acceptance of these Terms, as amended from time to time. If you do not agree to any part of these Terms, you must immediately cease using the Website and close your account.

1.2. Amendments

MidasLuck reserves the right to amend, modify, or replace any part of these Terms at any time, at its sole discretion. Where changes are material, we will provide reasonable notice via email or a prominent notice on the Website. The version number and "Last Updated" date at the top of this document will reflect any such changes. Your continued use of the Website after any modification constitutes your acceptance of the revised Terms.

1.3. Language

These Terms are written in the English language. In the event of any discrepancy between an English version and a translated version, the English version shall prevail.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the personal registered account created by you on the Website.
• "Balance" means the total of real money funds and/or Bonus Funds held within your Account.
• "Bonus Funds" means any promotional credits, free spins value, or non-cash incentives credited to your Account under any promotion.
• "Casino Games" means all games of chance and skill offered on the Website, including but not limited to slots, table games, live dealer games, and video poker.
• "Eligible Player" means a Player who meets all age, residency, and other eligibility requirements set forth herein.
• "KYC" means Know Your Customer — the identity and age verification process required before certain Account actions are permitted.
• "Real Money Balance" means funds deposited by you and available for wagering or withdrawal, excluding Bonus Funds.
• "Self-Exclusion" means a voluntary restriction mechanism that prevents a Player from accessing gambling services for a defined or indefinite period.
• "Wagering Requirement" or "Playthrough Requirement" means the number of times Bonus Funds must be wagered before they can be converted to withdrawable Real Money.
• "Website" means the online gambling platform operated at midasluck-play.com and all associated mobile and desktop interfaces.

3. Eligibility & Registration

3.1. Minimum Age

You must be at least 21 years of age to register an Account and use the gambling services offered on the Website. By registering, you warrant and represent that you are 21 years of age or older. We reserve the right to request proof of age at any time and to suspend or close any Account where we have reason to believe this requirement has not been met. Any winnings accrued by an underage player will be forfeited.

3.2. Eligible Jurisdictions

The Website is intended for use by players in jurisdictions where online gambling is permitted. It is your sole responsibility to determine whether accessing and using our services is lawful in your jurisdiction of residence. By registering, you confirm that online gambling is not prohibited in your country of domicile and that you are not accessing the Website from any restricted territory. MidasLuck reserves the right to restrict access from any jurisdiction at its sole discretion.

3.3. Registration Process

To open an Account, you must complete the registration form accurately and in full, providing true, current, and complete information including your:

• Full legal name;
• Date of birth;
• Valid email address;
• Residential address;
• Phone number;
• Chosen username and password.

You agree to maintain and promptly update your Account information to ensure it remains accurate and complete at all times.

3.4. One Account Per Player

Each Player is permitted to hold only one (1) registered Account on the Website. Operating multiple Accounts is strictly prohibited and may result in the immediate closure of all associated Accounts, forfeiture of all balances and winnings, and a permanent ban from the Website. If you believe a duplicate Account has been created in error, you must contact us immediately at [email protected].

3.5. Know Your Customer (KYC) Verification

MidasLuck applies a rigorous KYC process to verify the identity, age, and address of all Players. We may require you to submit the following documents at any time, and particularly before processing your first withdrawal:

• Proof of Identity: A valid government-issued photo ID (e.g., passport, national ID card, or driver's licence);
• Proof of Address: A recent utility bill, bank statement, or official correspondence dated within the last three (3) months;
• Proof of Payment Method: A copy or screenshot of the payment method used (e.g., card, e-wallet);
• Source of Funds: Documentation evidencing the legitimate origin of deposited funds, if required for enhanced due diligence.

Failure to provide requested documentation within a reasonable timeframe may result in Account suspension and/or withholding of withdrawals pending verification.

3.6. Prohibited Persons

The following persons are not eligible to register or maintain an Account:

• Persons under 21 years of age;
• Employees or contractors of MidasLuck and their immediate family members;
• Persons subject to a self-exclusion from the Website or any linked platform;
• Persons accessing the Website from a restricted jurisdiction;
• Persons who have previously had an Account closed for breach of these Terms.

4. Account Management

4.1. Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your credentials with any third party. Any activity that occurs under your Account is your sole responsibility. If you suspect unauthorised access, you must notify us immediately at [email protected]. MidasLuck will not be liable for any loss or damage arising from your failure to maintain the security of your Account.

4.2. Account Currency

Your Account will be denominated in Euro (€ / EUR), which is the base currency of the Website for players accessing from Greece and other EUR-zone territories. Transactions made in other currencies may be subject to conversion rates applied at the time of the transaction, and MidasLuck shall not be responsible for currency fluctuation losses.

4.3. Account Dormancy

An Account is considered dormant if there has been no login activity for a period of twelve (12) consecutive months. We will attempt to contact you via registered email prior to applying dormancy procedures. After a period of inactivity, a monthly administrative fee may be deducted from any remaining Real Money Balance, subject to applicable law. Any remaining balance will be made available to you upon verified request and Account reactivation.

4.4. Account Closure

You may request the closure of your Account at any time by contacting us at [email protected]. Pending bonus wagering requirements will be cancelled upon voluntary closure. MidasLuck reserves the right to close or suspend any Account at its discretion, particularly in cases of suspected fraud, breach of these Terms, or money laundering concerns.

5. Deposits & Withdrawals

5.1. Accepted Payment Methods

MidasLuck accepts the following payment methods for deposits and/or withdrawals:

• Visa (credit and debit card)
• Mastercard (credit and debit card)
• Skrill (e-wallet)
• Neteller (e-wallet)
• PayPal (e-wallet)
• Viva Wallet (local Greek digital wallet)
• IRIS Payments (Greek interbank instant transfer system)
• Bank Transfer (SEPA / international wire)
• Neosurf (prepaid voucher)
• Revolut (digital banking)
• Bitcoin (BTC) and select other cryptocurrencies

Available payment methods may vary based on your country of residence and may be updated from time to time without prior notice. Not all methods may be available for both deposits and withdrawals.

5.2. Deposits

All deposits must be made from payment accounts or cards that are registered in your own name. Third-party deposits are strictly prohibited. Deposits are generally processed instantly. MidasLuck reserves the right to impose deposit limits or reject deposits at its discretion. Minimum and maximum deposit amounts vary by payment method and will be displayed at the cashier prior to the transaction.

5.3. Minimum and Maximum Limits

Higher limits may apply for VIP Players or at the discretion of MidasLuck. Daily, weekly, and monthly limits may apply and will be disclosed in the cashier section.

5.4. Withdrawal Processing

To submit a withdrawal request, your Account must be fully verified (KYC complete). Withdrawal requests are processed within the following standard timeframes:

• E-wallets (Skrill, Neteller, PayPal): Up to 24 hours after approval;
• Debit/Credit Cards (Visa, Mastercard): 3–5 business days;
• Bank Transfer / SEPA: 3–5 business days;
• IRIS / Viva Wallet: Up to 24 hours after approval;
• Cryptocurrency: Up to 24 hours after approval;
• Neosurf: Withdrawal not available; alternative method required.

MidasLuck reserves up to two (2) business days for internal review and approval of withdrawal requests. Total processing time is the sum of internal review time and the payment provider's processing time. We reserve the right to extend processing times for enhanced due diligence checks.

5.5. Withdrawal Conditions

Withdrawals will only be processed to the same payment method used for the most recent deposit, where technically feasible, to comply with anti-money laundering (AML) obligations. You must not have any outstanding, unmet wagering requirements on Bonus Funds at the time of withdrawal. MidasLuck may withhold a withdrawal and request additional KYC documents if required.

5.6. Fees

MidasLuck does not charge fees on standard deposits or withdrawals. However, your payment provider or bank may apply transaction fees, currency conversion charges, or other costs for which MidasLuck is not responsible. Cryptocurrency network (miner) fees may apply and will be disclosed prior to transaction confirmation.

5.7. Anti-Money Laundering

All transactions are subject to AML screening. We are committed to preventing the use of the Website for money laundering or terrorist financing. We reserve the right to freeze or close Accounts, withhold withdrawals, and report suspicious activity to appropriate authorities where required by applicable law. Players must not use the Website as a banking facility; deposits must be followed by genuine gameplay.

6. Bonuses & Promotions

6.1. General Bonus Terms

MidasLuck may offer various bonuses and promotions, including but not limited to Welcome Bonuses, Deposit Match Bonuses, Free Spins, Cashback Offers, Reload Bonuses, and Loyalty Rewards. All bonuses are subject to these General Bonus Terms and to any specific terms attached to each individual offer.

6.2. Eligibility

Bonuses are available to Eligible Players only. Unless stated otherwise, each bonus offer is available once per player, household, IP address, and payment method. We reserve the right to deny any bonus to any player at our sole discretion, including where we suspect abuse of our promotional system.

6.3. Wagering Requirements

All Bonus Funds are subject to a Wagering Requirement before they can be withdrawn as Real Money. The specific wagering multiplier applicable to each bonus will be stated in the individual promotion's terms. Unless otherwise specified, the standard wagering requirement is 35x the bonus amount (or 35x the deposit + bonus amount for deposit match bonuses). Wagering must be completed within the bonus validity period, which is typically 30 calendar days from the date of crediting.

6.4. Game Contribution Rates

Different game categories contribute differently to the wagering requirement. The standard contribution rates are as follows:

Contribution rates are subject to change. Please refer to the specific promotion page or contact support for the most current information.

6.5. Maximum Bet During Bonus Play

While Bonus Funds are active in your Account, the maximum permitted bet per round or spin is €5.00 unless otherwise specified in the individual promotion terms. Placing bets in excess of this limit while completing wagering requirements may result in the forfeiture of the bonus and any associated winnings.

6.6. Maximum Bonus Winnings

Unless otherwise stated, the maximum amount that may be won from any single bonus offer and converted to withdrawable Real Money is €5,000.00 or 10x the bonus amount, whichever is lower. This cap applies to Free Spins winnings as well.

6.7. Bonus Expiry

If the wagering requirements are not met within the specified validity period, the Bonus Funds and any winnings accrued from them will be automatically removed from your Account. Real Money Balances unaffected by bonus conditions will remain intact.

6.8. Abuse of Bonuses

MidasLuck reserves the right to void any bonus, reverse any withdrawals, and/or close an Account if it reasonably determines that a player has engaged in bonus abuse, including but not limited to: colluding with other players to exploit promotional offers, using low-risk betting strategies to exploit wagering requirements, or misrepresenting account information to qualify for promotions.

7. Games & Fair Play

7.1. Game Offering

MidasLuck offers a diverse portfolio of Casino Games sourced from licensed and certified third-party software providers. The games available on the Website may change at any time. MidasLuck does not guarantee the continuous availability of any particular game.

7.2. Random Number Generator (RNG)

All RNG-based Casino Games use certified Random Number Generator software to ensure that outcomes are entirely random, fair, and unpredictable. The RNG systems used by our software providers are independently tested and certified by accredited testing laboratories. Results of individual game rounds are not influenced by previous results or by the size of bets placed.

7.3. Return to Player (RTP)

Each game has a theoretical Return to Player (RTP) percentage, which represents the expected proportion of wagers returned to players over a statistically significant number of rounds. RTP figures are published on individual game information pages or can be obtained by contacting customer support. RTP is a long-term statistical average and does not guarantee any specific outcome for individual gaming sessions.

7.4. Game Malfunctions

In the event of a technical malfunction, software error, or game interruption, MidasLuck reserves the right to void affected game rounds and return the relevant stakes to the Players' Accounts. A malfunction voids all pays and plays. MidasLuck will not be liable for any losses incurred as a result of technical failures outside its reasonable control.

7.5. Prohibited Conduct

The following activities are strictly prohibited and will result in immediate Account suspension and forfeiture of any associated funds:

• Using automated software, bots, scripts, or artificial intelligence tools to play games or gain an unfair advantage;
• Exploiting software glitches, errors, or vulnerabilities for financial gain;
• Colluding with other players in multiplayer or live dealer games;
• Using cheating devices or third-party assistance software;
• Attempting to reverse-engineer or interfere with the Website's software or systems;
• Any form of fraudulent activity, including but not limited to chargebacks or identity fraud.

7.6. Disconnections

MidasLuck is not responsible for internet disconnections or service interruptions on the player's side. It is your responsibility to maintain a stable internet connection. In the event of a disconnection during a game round, we will endeavour to resolve the round outcome based on game server records. Please contact support if you believe a disconnection has resulted in an incorrectly recorded outcome.

8. Tournaments & Lotteries

8.1. Tournaments

From time to time, MidasLuck may operate casino tournaments where players compete against one another based on specified criteria (e.g., highest winnings, most points accumulated, largest single win multiplier). Each tournament will have its own specific terms covering entry requirements, eligible games, scoring, prize structure, and duration. By participating, you agree to the tournament-specific terms in addition to these general Terms.

8.2. Prize Allocation

Tournament prizes will be credited to winning Players' Accounts within 72 hours of the tournament's conclusion, unless stated otherwise. Prize money may be credited as Real Money or Bonus Funds, as specified in the tournament terms. In the event of a tie, the Player who reached the tied score first (based on server timestamps) will be ranked higher.

8.3. Lotteries and Prize Draws

Where MidasLuck offers lottery-style draws, prize draws, or raffle promotions, participation will be governed by the specific terms of each promotion. Eligibility, entry methods, prize descriptions, and draw dates will be published on the relevant promotion page. All draws are conducted transparently and, where applicable, witnessed or verified by independent parties.

8.4. Cancellation

MidasLuck reserves the right to cancel, modify, or suspend any tournament or promotional draw at any time due to technical issues, insufficient participation, or other circumstances beyond its control. In such cases, any entry fees collected will be refunded, and prize pools may be reduced proportionally.

9. Intellectual Property

9.1. Ownership

All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software code, and the overall look and feel of the Website, is the intellectual property of MidasLuck or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

9.2. Restricted Use

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial entertainment purposes only. You may not copy, reproduce, modify, distribute, transmit, publicly display, create derivative works from, or exploit any content on the Website without the prior written consent of MidasLuck.

9.3. Third-Party Content

The Website may contain links to third-party websites or services. Such links are provided for convenience only and do not constitute an endorsement. MidasLuck has no control over third-party content and accepts no responsibility for it. Your interactions with any third-party sites are governed by their respective terms and policies.

10. Limitation of Liability

10.1. General Disclaimer

The Website and all services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.2. Exclusion of Liability

To the maximum extent permitted by applicable law, MidasLuck shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Website;
• Loss of profits, winnings, data, or goodwill;
• Unauthorised access to or alteration of your transmissions or data;
• Any interruption, suspension, or termination of the Website;
• Any damages arising from errors, omissions, or inaccuracies in content;
• Events outside our reasonable control, including but not limited to acts of God, government action, or telecommunications failure.

10.3. Cap on Liability

Where liability cannot be entirely excluded by applicable law, MidasLuck's total aggregate liability arising out of or in connection with these Terms or your use of the Website shall not exceed the greater of: (a) the net deposits made to your Account in the thirty (30) days preceding the event giving rise to the claim; or (b) €500.00.

10.4. Player Acknowledgement

You acknowledge that gambling involves financial risk and that you participate entirely at your own risk. MidasLuck is not responsible for any gambling losses you may incur. You should only gamble with funds you can afford to lose.

11. Dispute Resolution

11.1. Complaints Procedure

If you have a complaint regarding any aspect of the Website or our services, you should first contact our Customer Support team at [email protected]. Please provide full details of your complaint, including your Account username, the nature of the issue, and any relevant transaction IDs or game round references. We aim to acknowledge all complaints within 24 hours and provide a substantive response within five (5) business days.

11.2. Escalation

If you are not satisfied with the outcome of your complaint after following our internal procedure, you may escalate the matter to an independent dispute resolution body. Details of available ADR (Alternative Dispute Resolution) services will be provided upon request. MidasLuck will cooperate fully with any such process.

11.3. Records

MidasLuck maintains server-side logs of all game outcomes, transactions, and Account activity. In the event of any dispute, the records held by our servers shall be considered the primary source of truth, except in cases of proven technical error.

11.4. Governing Law

These Terms shall be governed by and construed in accordance with applicable international law and the laws of the jurisdiction in which MidasLuck is registered and operates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

12. Health & Safety

12.1. Your Well-Being

MidasLuck is committed to promoting a safe gaming environment. We encourage you to take regular breaks, set spending limits, and avoid gambling when stressed, under the influence of alcohol or substances, or during periods of emotional distress.

12.2. Age Verification

We take the protection of minors and young adults extremely seriously. Persons under the age of 21 are strictly prohibited from using the Website. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling services.

13. Responsible Gaming

13.1. Player Protection Tools

MidasLuck offers a comprehensive suite of responsible gaming tools designed to help you maintain control over your gambling activity. These tools include deposit limits, session time limits, loss limits, cooling-off periods, and self-exclusion options. You can access and activate these tools at any time via your Account settings or by contacting support.

13.2. Responsible Gaming Policy

For full information on problem gambling recognition, player protection tools, support resources, and minor protection measures, please read our dedicated Responsible Gaming Policy. We strongly encourage all players to review this policy before using our services.

13.3. Support Resources

If you believe you may have a gambling problem, we encourage you to seek help immediately. A list of professional support organisations is available in our Responsible Gaming page. In Greece, the KETHEA ALFA Helpline 1114 provides free, confidential support to players and their families.

14. Miscellaneous

14.1. Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and MidasLuck with respect to your use of the Website and supersede all prior agreements, representations, and understandings.

14.2. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14.3. Waiver

The failure of MidasLuck to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be made in writing and signed by an authorised representative of MidasLuck.

14.4. Assignment

You may not assign or transfer your Account, any rights, or any obligations under these Terms to any third party without MidasLuck's prior written consent. MidasLuck may assign or transfer any of its rights or obligations hereunder to any affiliate, successor, or third party without restriction.

14.5. Force Majeure

MidasLuck shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay results from any cause beyond its reasonable control, including but not limited to natural disasters, acts of war, civil unrest, pandemics, governmental regulations, or internet service disruptions.

14.6. Contact

For any questions, concerns, or assistance regarding these Terms, please contact our support team:

• Email: [email protected]
• Website: midasluck-play.com